The Mobile Marketer

Mobile is becoming not only the new digital hub but also the bridge to the physical world. That’s why mobile will affect more than just your digital operations — it will transform your entire business

So who really used the mobile internet in 2009? (Priceless stats that shouldn’t be FREE!)


These most interesting numbers come from mobile advertising network BuzzCity which conducted a survey of visitors to the mobile sites of its 2000 publisher partners. The survey was actually conducted ON the mobile web which is pretty cool in itself. 3400 users in 15 countries participated.

The most eyebrow raising data from the BuzzCity report is that 70% of mobile web use occurs at home, compared with11% at work and less than 6% outdoors or while on public transportation. I initially found this hard to believe but it actually makes sense partly given BuzzCity’s demographics and the way the survey was conducted but also because it probably is true.

It’s easy to jump to the conclusion that the high rate of mobile web use at home is because most of the survey respondents don’t have home computers. But that would be wrong, as even in the US, where 82% households do have PC Internet, survey respondents reported that 84% of their mobile web usage occurred at home!

Even if you factor in that over half the US respondents earned less than $2000/month and are thus less likely to have a home PC, it’s obvious that there is a lot of mobile surfing is going on in homes where there ARE internet connected PCs available. And when you think about it, that’s not surprising. The mobile is something the user always has with them and it’s always turned on and ready to surf. I have several PCs to choose from at home and yet I frequently use the web on the phone to do things like check Twitter, Bloglines, news headlines and this blog’s comment moderation queue in bed or during the commercial breaks of TV programs. I almost always check the weather forecast using my phone because it’s faster and easier than with a PC. As phone screens get bigger, mobile browsers become more capable and easier to use and mobile network speeds increase, we will see more and more web use moving to mobiles. If the web experience is good with the device that is always with you why use anything else?

The BuzzCity report is 75 pages long and packed with statistics and charts with the data broken down by country. It’s fascinating reading for anyone with an interest in the state of mobile browsing particularly in emerging economies. Here are few highlights:

* The most popular uses of the mobile web by percentage of users are:
o 60% – Communicating with friends using chat, blogs and forums
o 16% – Entertainment; games, videos and music.
o 10% – Information; news, weather, sports.

* 87% of survey participatnts use the mobile web every day, 50% go online six or more times per day
* 60% report that their average browsing session is 30 minutes or longer.

* There’s a strong demand for more and better mobile commerce. The most requested features were:
o 34% -Airtime transfers between users (widely used for micropayments in Africa and Asia).
o 34% Bill payment and point of sale transactions.
o 20% Buying items for use in online games.
o 13% Financial services.

There’s also a lot of demographic information (gleaned from the participant’s mygamma profiles) included in the study. Most survey respondents are in their 20’s and 60% have some education beyond secondary school at a college or trade school. 19% have a university degree.

BuzzCity wasn’t the only company releasing mobile web statistics at MWC.

A lot of folks are worried about the recession’s effect on mobile data usage and growth. The future actually looks pretty bright according to a Nielsen survey commissioned by network services vendor Tellabs. Neilsen asked users in the US and the five largest European counties about their planned use of mobile data services over the next two years. Current mobile data users expect to increase their use by 58% in the US and 55% in Europe. In addition, 27% of European and 28% of US mobile subscribers who do not use mobile data services now intend to start using them in the next two years. In the US, the service they are most interested in is the mobile internet. In Europe, it’s MMS followed by the mobile web. Here’s a table from the study indicating the services current non-users say they intend to use in the next two years:
Mobile Internet—–49%——34%
Uploading photos—34%——27%
Software/app d/l—30%——30%

When looking at that table keep in mind that we aren’t talking about a 49% overall increase in mobile web use but 49% of 27%. or an additional 13% of mobile users trying the mobile web. Still good news as another Nielsen study (PDF) shows that only 15.6% of US mobile subscribers used the mobile web in 2008, so another 13% of subscribers would bring mobile web usage up to 28.6%, an 83% increase.

Finally the GSMA, which is the leading mobile operator trade group, gathered data from the UK mobile operators to come up with a mobile web top site list:

The GSMA analyzed data gathered by UK operators to create a list of the top 10 mobile sites list and compared that list with another (from Comscore) of the top ten UK PC web sites. The results are hardly surprising, the top mobile destinations are operator portals, mobile versions of the big names on the full web plus the sites of the top two UK handset vendors. The GSMA’s list does correlate nicely with the most popular types of sites in the BuzzCity study. Communication (Facebook, Bebo, Microsoft (Spaces), Google (Orkut, Reader), Nokia (Ovi and Mosh), Entertainment (Microsoft, Yahoo, Apple, Sony, AOL) and Information (BBC, Yahoo, Microsoft, AOL).

Top UK Mobile vs. Internet Sites, December 2008*
——Top 10 Mobile Sites—-Top 10 PC Internet Sites
1 —-Mobile Operator Sites—Google properties
2 —-Google properties——-Microsoft
3—–Facebook————–Yahoo! properties
4—–Yahoo! properties——Facebook
7—–Microsoft————-AOL & Bebo
8—–Sony & Sony Ericsson——Amazon
9—–Nokia sites———–Ask
10—-AOL including Bebo—Wikipedia
* Source: GSMA Mobile Media Metrics; comScore Media Metrix (PC data)

Other interesting misc. information also compiled:

* The total number of mobile Internet users: 1.05 billion, which in 2008 for the first time surpassed the total number of PC Web users (1 billion).
* Average mobile phone replacement cycle: 14 months
* Percentage of mobile content revenue derived from adult entertainment: 5% in 2008


3 thoughts on “So who really used the mobile internet in 2009? (Priceless stats that shouldn’t be FREE!)

  1. Pingback: So who really used the mobile internet in 2009? (Priceless stats that shouldn’t be FREE!) « The Mobile Marketer | eKG Consulting

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